I am a Customer Success leader with experience managing $280 billion in ARR across 5,000+ accounts for brands like Microsoft, Splunk, Cisco, and Dell. Highlights include launching a $500 million Customer Success program at Cisco and transforming Dell’s support organization into a proactive model for IPO readiness.

Currently, I lead Customer Success for Microsoft, driving AI transformation with Modern Work solutions like Copilot and Viva. I focus on simplifying complexity, aligning teams, and delivering scalable, impactful results.